Facilities & Services
  • Internet Access Cable
  • In Room wifi access
  • Airport Transfers Service
  • Parking
  • Bicycle Parking
  • Concierge
  • Currency Exchange
  • 24 Hour Reception
  • Porter
  • Tours Desk / Tour information
  • Luggage Storage
  • Elevator
  • Laundry/Dry Cleaning/ Press
  • Early Check in from Sapa
Business Facilities
  • Free Computer use in Lobby
  • WiFi in Lobby
  • Photocopying/Fax Service
  • Secretarial Service
  • Translation Service
  • Post/Parcel Service
Food & Drink:
  • Buffet or Breakfast
  • List of Famous / Well known restaurant around Hanoi
Guest safety and Health

You can rest assured with the fire alarm and firefighting equipment of the hotel as well as with the security system in your room. Magnetic locks and safes are furnished for each room according to 5-star hotel standards.

The hotel is equipped with an air circulation system together with soundproof Tostem - Japanese doors and windows, preventing you from being woken up by street noises.

Cleanliness is guaranteed 24 hours a day, not only in rooms, but in every corner of the hotel, helping guests to enjoy a relaxing, safe and comfortable atmosphere during their stay at our hotel. Furthermore, epidemic control procedures will keep our hotel free from pests like flies, mosquitoes, ants, cockroaches, and mice without affecting the environment or you.

You will be welcomed by our warm-heartedness and hospitality. You will always meet smiling faces, enthusiastic support, consideration, and reliability in every service during your stay at the Eternity Hotel.
Foreign Currency Exchange
Transportation Service (cars 4-16 seats)
24 hours room service
Laundry and dry-cleaning service
Business center: fax machine, photocopier, scanner, printer
Mail and Postage
Many extra tour services